How to Choose a Water Restoration Company in Fort Worth
3/11/2021 (Permalink)
When you first discover water damage, it’s best to act on it soon. The longer you wait to have repairs done, the more secondary damage there could be (such as rotting materials and mold growth).
But even with this urgency, you want to take some time to make sure that you partner with the right water restoration company. Those that lure you with cheap quotes are likely to be cutting corners, and this costs you more money in the long run.
SERVPRO is here to help Fort Worth citizens protect their property investments by advising them to hire trustworthy services. We’ve put together a quick guide to help you navigate the process.
5 Signs a Water Restoration Company is Reliable
Here’s an overview of what to look for when choosing a Fort Worth water damage restoration company.
1. Availability
More often than not, a reliable water damage service is on call 24/7. How well can a business complete a water damage recovery if they aren’t available? Also important is proximity to your property. A nearby business is able to respond faster and be timely with recovery daily tasks.
2. Transparency
An accurate estimate is based on a complete walkthrough of the damage. The quote should be in writing and include a cost breakdown with an expected timeline of the repairs. When a service makes a point to be detailed in their estimate and clearly communicate what you can expect, this is a sign that they can be counted on to follow through.
3. Credentials & Endorsements
Some ask friends and family for referrals before they search for service companies on their own. Also, reviews online can be useful but not all feedback is objective, so read these critically and watch for responses to customers from the business.
Ask businesses if they are insured and bonded. More specifically for water damage restoration, ask if they have ANSI/IICRC certifications as these businesses have met industry standards.
4. Professionalism
Presentation is everything. A reputable restoration company has updated and sanitary equipment, industrial-grade cleaning products, and sufficient personal protective wear.
Prompt responses and handling your concerns efficiently show that you matter as a customer. SERVPRO assigns our clients a single point of contact so they aren’t passed around from person to person.
5. Insurance
A water restoration company that understands the insurance process makes all the difference. SERVPRO has extensive experience working with insurance companies and we work on your behalf to make the claims process go as smoothly as possible.
SERVPRO Earns Your Trust
For decades, homeowners and businesses in Fort Worth have relied on SERVPRO for dependable and timely service. When it comes to water damage restoration, we meet all of the above-outlined criteria. (See testimonials.)
You should have peace of mind when you hire a water damage restoration company. That’s why we are transparent and available with any questions or concerns you have about the process. Contact us at (817) 589-1499 any time.